About Us

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Who we are

Servant Systems is a software development and integration firm. We provide software solutions to a wide variety of businesses. We have particular skills and experience with the unique needs of the franchise community, but have also helped many different businesses with their information technology needs using the latest proven technologies.

Technologies that we use

Meet the Team

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Don DeSmith President & CEO

Don DeSmith has over 30 years of experience in software development and software consulting for franchise systems, business and government. He has acted as Project Manager and/or Senior Consultant on a number of consulting and development projects. Don holds a Bachelor's degree in Mathematics and Astronomy from the University of Michigan, a Master's degree in Computer Engineering (CICE) from the University of Michigan, and an MBA from Eastern Michigan University. .

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Bruce Franson CTO & Vice President

Bruce is Vice President and Chief Technical Officer of Servant Systems and has been developing software on a variety of platforms since 1980. He has worked on a variety of large projects including the in-store system for Domino’s Pizza, multiple projects for franchise based companies, PeopleSoft implementations. He was one of two architects for the largest magazine and book publishing software system in the world. When not working, Bruce enjoys working with non-profits, backpacking and sailing. Bruce holds a Bachelor of Science in Computer Engineering and a Master in Business Administration from the University of Michigan.

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Adrian Forbes Senior Software Engineer

Adrian started using computers in 1984 at the age of ten. Throughout his life, he utilized computers as a homework aid, including writing small programs to help solve his Geometry class problems. Adrian graduated with a degree in Computer Science from The University of Iowa in 1998 and has held positions primarily as a web application developer since 1999. He enjoys time with his young family (including furry dog child, Cody) and DIY projects around the log home.

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Brian LaLonde Software Engineer

Brian brings a web programming background to Servant Systems and has now taken the dive into Web and Native Mobile programming. He cut his teeth on projects while at University of Michigan (B.S. Computer Science) and then for years on “side projects” while working as a Christian Missionary. You can often find him outdoors during the summer leading youth backpacking trips.

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Ben Carpenter Software Engineer

Ben graduated from the University of Michigan (B.S.E. in Computer Science). His primary development experience is with desktop applications, using VB.NET and C# and has worked with the Dwyer Group and Service Brands International. Apart from his day job, he spends his time with family and friends, leaving little for hobbies, though he occasionally enjoys imagining what woodworking would be like.

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Dave Flanagan Senior Software Engineer

Dave started working with Servant Systems in 2001 and has worked with many of the clients including Molly Maid, Mr. Handyman, DreamMaker, The Dwyer Group and ACSI. Dave’s current primary development languages include VB.Net and C#. He graduated with a B.S in Computer Engineering in 2001 and M.S.E in Computer Engineering in 2003 from The University of Michigan. Outside of work Dave enjoys rooting for UM and Detroit sports teams with his kids and tinkering around with different house projects.

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Larry Hunt Senior Software Engineer

Larry has worked for Servant Systems since 1993. During his time with Servant Systems he has met Bill Gates twice when winning the Microsoft Windows World Open competition in 1994 and 1995. Larry holds a Bachelor's degree in Industrial and Operations Engineering from the University of Michigan and is a licensed professional engineer in the State of Michigan. His hobbies include birding, stargazing (when it is not too cold), astronomy, and genealogy research.

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Scott Hein Software Engineer

Scott began coding at the age of ten, attempting to write the computer games his parents never wanted to purchase. After graduating Summa Cum Laude from Eastern Michigan in 2006 with a BS in Computer Science, he began working in the industry as a web developer. In 2009, he spent a nine month period volunteering in Lithuania at LCC International University, where he helped to create an online faculty/student portal. Scott is an avid reader, and also enjoys playing music in his spare time.

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Mike Morrissey Software Engineer

Mike graduated from Eastern Michigan University with a Masters in Accounting. He has headed the accounting department for two firms and is a registered CPA. He has over 15 years of experience in software development. He enjoys volunteer work with not-for-profit organizations.

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Kevin Sehl Senior Software Engineer

​Kevin has over 25 years of networking, development and teaching experience.  A former Microsoft Trainer and SQL Server DBA, Kevin specializes in the Microsoft development stack including VB, C#, WPF and WCF.  His background is in Real Estate MLS software as well as many years in the automotive industry.  In his spare time, he enjoys travelling to exotic  dive spots and as well as taking his family to new and exciting places.

Jeff Cegelski Senior Software Engineer

Jeff started his coding career in 1987 writing commercial rating software for independent insurance agents. After 15 years he pursued a new opportunity and began writing software for franchisees. During his career, Jeff held a variety of development positions including senior developer, supervisor, manager and project lead. In his free time, he enjoys reading and spending time with family and friends.

Karl Codouni Software Engineer

Karl is a fresh graduate from the Lebanese American University, where he received a B.E. in Computer Engineering. He enjoys reading, playing sports, and spending time with others.


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ZorWare, an internal software company of The Dwyer Group, has utilized Servant Systems services for software development and support for more than six years. Servant has consistently maintained professional communications regarding business requirements and technical specifications. They have been responsive to our needs across a wide range of projects and provided high quality deliverables within the bounds of their cost estimates.

Michael Anderson
Vice President, ZorWare LLC

You have excellent expertise and the comfort of knowing they’re going to be honest and competent, and true to their word

John Eggenberger
Former VP, Service Brands International

Our Clients