News

Announcing Servantia Smartware®

Servantia SmartWare® is a state-of-the-art, cloud-based franchise management system for home service franchise operations. Developed by Servant Systems, with quarter of a century home service franchise software experience, Servantia SmartWare® was built from the ground up for efficient daily operations for franchisees with mobile staff. It provides enhanced customer service, expedient routing and dispatch, and mobile tech independence via an optional iPad mobile app. Based on the reliable and high-performance Microsoft …

Servant Systems Releases Mass Times iPhone Mobile App

ANN ARBOR, MI—(March 19, 2014)—Don DeSmith, president of Servant Systems, Inc. (www.servantsystems.com), announced that the software firm has released MassTimes for Travelers, an Apple iPhone app developed for the Mass Times Trust. The Mass Times Trust, a service of FAITHCatholic and the Diocese of Lansing (Michigan), provides the Masstimes.org website, a ministry to help Catholics get to Mass by allowing them to find churches and worship times worldwide. Masstimes.org has …

Servant Systems Completes Mobile Application for The Dwyer Group

ANN ARBOR, MI—(February 21, 2014)—Don DeSmith, President of Servant Systems, Inc. (www.servantsystems.com), announced that the software development firm has completed ZWare Mobile, an iPad-based application for mobile technicians of The Dwyer Group franchisees. Servant Systems integrated the ZWare Mobile native iPad-based application with Dwyer’s comprehensive ZWare franchisee management system that supports dispatching of mobile technicians and other franchisee operations for the Mr. Rooter, Mr. Appliance, Mr. Electric and Aire Serv …

ANN ARBOR, MI—(December 17, 2013)—Servant Systems, the Ann Arbor, MI franchise software development specialist, has launched a new software release for Mr. Handyman, the leading national handyman service franchise and member of the Service Brands International family of franchise companies. The Mr. Handyman “Toolbox” release adds the ability to track subcontractors that work on Mr. Handyman projects. Toolbox is a comprehensive software application, originally developed by Servant Systems in 2001, …

ANN ARBOR, MI—(December 5, 2013)—Don DeSmith, President of franchise software developer Servant Systems (www.servantsystems.com) announced the completion of new software updates to the Molly Maid Customer Care System (CCS) which Servant Systems originally developed in 1992 for the residential home cleaning service. Building on Molly Maid’s CCS “Outlook Release” introduced last spring, Servant Systems has just added “Workflow” features. These features are designed to improve customer retention with the ability …

ANN ARBOR, MI—(May 7, 2013)—Franchise software developer Servant Systems (www.servantsystems.com) has added new software features to the Molly Maid Customer Care System (CCS) it originally developed in 1992 for the residential home cleaning service franchise. The newly added Price Increase Module allows franchisees to easily adjust their prices based on costs and market conditions. Franchisees can now make regular or scheduled price adjustments with groups of customers rather than making …

ANN ARBOR, MI—(February 13, 2013)—Don DeSmith, president of Servant Systems, Inc. (www.servantsystems.com), announced that the software developer has implemented a new dashboard system for The Dwyer Group, Waco, Texas. The Dwyer Group is an international enterprise and parent company for seven service-based franchise companies that provide a broad range of residential and commercial maintenance and repair services. Servant Systems has developed a dashboard of key performance indicators for franchisees of …

ANN ARBOR, MI—(November 8, 2012)—UK Domino’s Pizza Group based in the UK, has contracted to use the Domino’s PULSE™ Franchise Office System and PULSE™ Polling System for its stores in Germany. Servant Systems (www.servantsystems.com) of Ann Arbor, Michigan is the System Integrator chosen to implement the software system for store reporting. “Domino’s Pizza operations are extremely dependent on timely and accurate reporting. The PULSE™ Franchise Office System significantly improves this …

ANN ARBOR, MI—(October 18, 2012)—UK Domino’s Pizza multi-unit franchisee, MSG Limited, has contracted to use the Domino’s PULSE™ Franchise Office System and PULSE™ Polling System in 90 stores throughout the United Kingdom. Servant Systems (www.servantsystems.com) of Ann Arbor, Michigan is the System Integrator chosen to implement the software system for store reporting. “Domino’s Pizza operations are extremely dependent on timely and accurate reporting. The PULSE™ Franchise Office System significantly improves …

ANN ARBOR, MI—(July 12, 2012)—Don DeSmith, president of Servant Systems, Inc. (www.servantsystems.com), announced that the software developer has completed a VOIP integration project for The Dwyer Group. The Dwyer Group, based in Waco, Texas, is the holding company for seven service-based franchise companies that provide a broad range of residential and commercial maintenance and repair services. Servant Systems integrated a Voice-Over-Internet Protocol (VOIP) telephone system with Dwyer’s comprehensive ZWare franchisee …

ANN ARBOR, MI—(July 10, 2012)—Just before the Fourth of July, a three-day educational National Veteran Small Business Conference, to promote work and business opportunities for the many Veterans now returning to civilian life, was held at Cobo Center, Detroit. At the conference, members of the International Franchise Association (IFA) and VetFran sponsored a Franchising Pavilion of 18 franchise companies providing offering veterans opportunities for franchise ownership, and a Hiring Fair …

ANN ARBOR, MI—(March 30, 2012)—UK Domino’s Pizza multi-unit franchisee, Sheermans Limited, has contracted to use the Domino’s PULSE™ Franchise Office System and PULSE™ Polling System in 25 stores based in London and other cities. Servant Systems (www.servantsystems.com) of Ann Arbor, Michigan is the System Integrator chosen to implement the software system for store reporting. “Domino’s Pizza operations are extremely dependent on timely and accurate reporting. The PULSE™ Franchise Office System …

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