Business Problem

The Dwyer Group had a legacy application which handled scheduling and dispatch for their service oriented franchise concepts. This application needed reengineering.

Client Solution

Servant Systems is working jointly with Dwyer Group staff providing training, design and software development services as the application is rewritten in stages converting from Microsoft Access to the newer Microsoft languages. The new modules fit seamlessly with the old modules with the help of some proprietary interface modules between Microsoft Access and the Microsoft .NET Framework.

Results

The software is in use by over 500 franchisees.

Mr Rooter

 

Client Contact

Doug Rogers
The Dwyer Group
1020 N. University Parks Dr.
Waco, TX 76707


The late Don Dwyer, Sr. worked as a Hollywood talent agent before purchasing his first franchise to market and sell management and motivational materials. The franchisor recognized Dwyer’s sharp business acumen and brought him to the home office in Waco, Texas where he quickly rose to the position of senior vice president.

Dwyer then seized the opportunity to create his own franchise, Rainbow International Carpet Dyeing and Cleaning Company, which became one of the world’s largest companies of its kind and the flagship of The Dwyer Group that was later formed.

Today, Dwyer’s legacy lives on through Mr. Rooter, Glass Doctor, Mr. Electric, Aire Serv, Mr. Appliance, Rainbow International, all brands that are part of The Dwyer Group umbrella spanning more than 1,300 locations around the world.

Source: The Dwyer Group

Microsoft Certified Partner