Domino’s 90 Store Franchise Using Servant Systems Software

ANN ARBOR, MI—(October 18, 2012)—UK Domino’s Pizza multi-unit franchisee, MSG Limited, has contracted to use the Domino’s PULSE™ Franchise Office System and PULSE™ Polling System in 90 stores throughout the United Kingdom. Servant Systems ( of Ann Arbor, Michigan is the System Integrator chosen to implement the software system for store reporting.

“Domino’s Pizza operations are extremely dependent on timely and accurate reporting. The PULSE™ Franchise Office System significantly improves this critical function and reduces administrative overhead. There are more than 660 Domino’s Pizza stores in the United Kingdom and Ireland and we are working closely with the Domino’s Pizza Group as they roll out the PULSE™ store system to their franchisees,” said Don DeSmith, president of Servant Systems.

The software application streamlines multi-unit franchisee headquarters’ financial integration and reporting, including general ledger and sales, as well as payroll and overtime, using data generated by Domino’s Pizza’s system-wide PULSE™ in-store order entry system. The PULSE™ Franchise Office System aids the franchisee in sales analysis as well as validation of accounting data before it is loaded into the franchisee’s accounting system. The system generates reports for accounting personnel to assist in account reconciliation and provides management with operating profit/loss summaries to assist in managing many stores. Features include tip and mileage reimbursement calculations, marketing, operations analysis capability, and automated email report distribution. The system software is written using Microsoft Visual Studio .NET and is thus highly customizable, including support for international differences such as date formats and currency.
Servant Systems has implemented the PULSE™ Franchise Office System and PULSE™ Polling System for Domino’s multi-unit franchisees in the UK, in other countries, and in the United States since the application was first deployed in 2005.

A member of the Microsoft Partner Network since 1992, Servant Systems is a software solutions provider to international franchise systems and other multi-unit organizations. Servant Systems develops custom sales reporting applications and other essential management tools that help businesses improve operational efficiency, marketing performance, and profitability. Servant Systems is a member of the International Franchise Association.

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